Hey Guys,
From giving a
new twist to your hair cutting style, to create the great hairstyle like hair
tattoo style, Do Re Mi Crew is still the best in making your hair look
beautiful and gorgeous. This is because we are the best in what we are doing.
This is the only reason why our customer becomes loyal to us. In some cases, we
are known as a repairer where we repair the wrong haircut by other hairstylist.
By repairing other hairstylist haircut make us the Guru of the hairstyle.
You don’t need to be a perfectionist
in this haircut arena because not everyone is perfect. Even we are the best in
this arena, I personally always make mistake in cutting customer hair. But my
conversion rate of the satisfied and the unsatisfied customer is 200:1. This
means, in 200 people I cut, maybe, just maybe one of them are not satisfied.
There are a reason why actually
customer not loving your cutting and to be frank to you, the reason is actually
the basic reason that you can solve easily if you want it to.
Here is the 4 reason why customer
NOT loves your cutting and will NOT come back for you to cut their hair again.
1.
You NOT give 100% focus when you cut – Always do your best in whatever you do. The
sincerity of the hairstylist can be seen by the customer easily. If you are not
giving 100% focus, it will be shown on the haircut that you made. The hair
design that you make will be disaster. That is not good. So guys, always do the
best in haircut.
2.
NOT making a contact with customer – By being more talkative will make you a
better hairstylist than others. Talk to the customer make the customer feels
welcome and friendly. Get along with you customer. Tell a good story so that
your customer will be your friend. As for my experience, I once cut one of the
customers. I like to talk to her and now we become friend. What happen sometime
he come to my salon not to cut hair but actually he just want to say hi and
talk to me. As a result, he becomes the permanent customer where he will not
cut at other place except at my salon.
3.
NOT always be there for the customer – Sacrifice is something that is needed if
you want to be a very successful hairstylist. What I mean is you going to be
there for your customer. In anytime needed, you must always have a time for
your customer to cut their hair when he wanted it to. Even if you are so busy
and even cannot cut his hair on that day, you must going to make a good reason
to tell him and don’t even thinking to let that customer to cut with other
hairstylist. So to make the loyal customer, you need to sacrifice and always
fulfil what the customer wants.
4.
You only have a limited knowledge about hairstyle– In
order to make your permanent customer; you must know everything about
hairstyle. Each of the hairstyle has their own technique to cut it. Therefore
you need to master the entire haircut. In order for you to learn it, first you
need to focus on your own style. What kind of hairstyle suit for you? Which
hairstyle that you see look beautiful from you view? See it, focus to it and
remember it and then apply it to your customer hair.
Everyone have a different point
of view about hairstyle. Every one of us have a different definition about
beautiful. So in order to make a beautiful hairstyle, you need to see many of
hairstyle and select which one is suit with your eye. As for me, I have my own
style and I proud of it. When I cut the customer hair, I cut with my style. Not
the customer point of view. (I’m not told the customer how I cut). As I cut my
own style, customer always satisfied with the style that I done. It is because
my style of cutting it a little different with other even though the style that
the customer wanted is actually the same.
Like example the customer wants
to cut smart cut. My smart cut style is different from others hairstylist. My
style is smarter than others. With the adding skill that I show, make the
hairstyle look more beautiful. That my secret.
So, that’s is guys. 4 reason why
the customer is not loyal to you. Try to solve it if you want the more customer
come to your salon. Are you have another reason or something to tell about this
topic? Share with us. I
would like to hear it.
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