Don’t know what to talk about while cutting the customer hair? Try this method

Hey guys,

Have you ever in the situation where you are eager to talk to the customer because you want to win his heart but don’t know what to talk with the customer? Have you face this kind of problems?

I’m sure you do. Because I also have face this too. As for my case, I got too many customers to dealt with. On the regular basis, I cut about 15 customer per day. Sometimes happen, I just ask customer how he wants to cut their hair and I just go ahead cut his demanded hairstyle without talking. But luckily, my cutting is as good as talking. That mean, my cutting makes all the talking. When the customer looks into the mirror of his face after I finish cutting his hair, he will smile and thanks me because of the cutting I made. That is my case. Your case, I don’t know. I’m afraid that your cutting is not powerful as I do.

 So I want to share to you what can you do to overcome this so that your customer feel happy to you even though your cutting is not good as it does.

Well, what is the thing that you can talk about with customer if you have no idea to talk about? Here is some of the thing that you can easily talk to the customer.

·         Talk about hair – Well this is a very easy thing that you can talk to the customer. Plus it can increase your credibility as the master of haircut. Why I said you are master of haircut? Simply because the customer has trusted you to cut his hair so you are the master of haircut. You can talk about the hair of customer while you cutting it. How to do it? Well, see your customer hair. What did you see? Are there any unfamiliar or weird thing about your customer hair? like grey hair, damage hair, problematic hair, thick hair or etc. All of this you can use to talk to the customer. I always talk about it. Example: when I see the customer have a grey hair, I simple told the customer “There a lot of grey on your hair” Surely the customer will respond. As he responds it, use this opportunity to make the conversation. Besides that, as the customer respond to you, you actually have an opportunity to sell the product to the customer such as the treatment for the hair grey problems. This will make you gain more money. You see? How simple is that?

So, that it. That could be the winning conversation. Just try it. You got nothing to lose there. And i have done it before and it always work for me.

Do you have any other idea to talk about with your customer, share it with us by comment on the below of the post.